Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the website located at www.lunaspeech.com.au ("Website"), operated by Luna Speech Pathology Pty Ltd ("we", "us", "our").

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must cease using the Website immediately.

2. Changes to Terms

We reserve the right to amend these Terms at any time without prior notice. Updates will be effective immediately upon publication on the Website.

Your continued use of the Website constitutes acceptance of the revised Terms.

3. Privacy

Your use of this Website is also governed by our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

4. No Medical or Clinical Advice

All content provided on this Website is for general informational and educational purposes only.

It does not constitute:

• Speech pathology advice
• Medical advice
• Diagnosis or treatment

You must not rely on Website content as a substitute for professional advice from a qualified speech pathologist or healthcare provider.

5. Intellectual Property

Unless otherwise stated, all content on this Website—including but not limited to:

• Text
• Graphics
• Branding
• Logos
• Videos
• Downloads

is owned by or licensed to Luna Speech Pathology and is protected under Australian intellectual property laws.

You must not:

• Copy
• Reproduce
• Republish
• Distribute
• Modify

any content without prior written consent.

6. User Conduct

You agree not to:

• Use the Website in breach of any applicable laws or regulations
• Upload or transmit viruses, malware, or harmful code
• Interfere with Website functionality or security
• Attempt unauthorised access to systems or data

7. Third-Party Links

This Website may contain links to external websites. These links are provided for convenience only.

We:

• Do not control third-party content
• Do not endorse external websites
• Accept no responsibility for their accuracy, security, or privacy practices

8. Disclaimer of Warranties

To the maximum extent permitted by law:

• The Website is provided on an "as is" and "as available" basis
• We do not guarantee:
  • Accuracy, completeness, or reliability of content
  • Continuous, uninterrupted, or secure access
  • That the Website is free from errors, viruses, or defects

9. Limitation of Liability

To the fullest extent permitted by law, including under the Competition and Consumer Act 2010 (Cth):

Luna Speech Pathology is not liable for any:

• Direct, indirect, incidental, or consequential loss
• Loss of data, income, or business opportunity
• Damage arising from use or inability to use the Website

Where liability cannot be excluded, it is limited to the minimum extent permitted by law.

10. Indemnity

You agree to indemnify and hold harmless Luna Speech Pathology, its directors, employees, and contractors from any claims, damages, liabilities, or expenses arising from:

• Your use of the Website
• Your breach of these Terms
• Any unlawful or negligent conduct by you

11. Service Information Disclaimer

Information relating to services, pricing, availability, or service areas on this Website:

• Is subject to change without notice
• May not reflect real-time availability
• Does not constitute a binding offer

All services are subject to formal intake, assessment, and agreement.

12. Accessibility

We aim to ensure our Website is accessible; however, we do not warrant uninterrupted access or compatibility with all devices or assistive technologies.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes arising in connection with these Terms are subject to the exclusive jurisdiction of the courts of New South Wales.

14. Contact Details

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed, and the remaining Terms will remain in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and Luna Speech Pathology in relation to your use of the Website.